Refund Policy

Effective Date: May 13, 2025

We aim to provide a high-quality service through RelayHelper. However, if you are not satisfied with your subscription, please review our refund policy below.

1. Eligibility for Refund

• You must request a refund within 7 days of your initial subscription payment.
• Refunds are only applicable if significant technical issues prevented access or usage.
• Refunds are not guaranteed for renewal payments or plan upgrades.

2. How to Request a Refund

To request a refund, please email us at rzahelper@gmail.com with the subject line "Refund Request" and include:

• Your email address used during registration
• Purchase date and subscription plan
• Reason for the request

3. Processing Time

Approved refund requests will be processed through our payment provider Paddle and may take 5–10 business days to appear in your account.

4. Contact

If you have questions about this policy or your eligibility, feel free to contact us. We’ll be happy to assist you.